This sketchbook page is what happens when you put me in customer service training for 4 1/2 hours.

The title of this post is the motto of the Ritz-Cartlon.

Here is my own definition of customer service: tricking people into thinking they’re #1.

Here is the secret to life: knowing that every person is the center of his or her own universe and using that knowledge to manipulate them.

Here’s a quote from Don Barthelme: “The distinction between children and adults, while probably useful for some purposes, is at bottom a specious one, I feel. There are only individual egos, crazy for love.“